12 Qualities of Remarkably Courageous People

Nelson Mandela
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They Have the Courage to Forgive

When an employee makes a mistake –- especially a major mistake –- it’s easy to forever view that employee through the lens of that mistake. But one mistake, or one weakness, or one failing is also just one part of a person. It's easy to fire, to punish, to resent; it's much harder to step back, set aside a mistake, and think about the whole person. It takes courage to move past and forget mistakes and to treat an employee, a colleague, or a friend as a whole person and not just a living reminder of an error, no matter how grievous that mistake may have been.
To forgive may be divine, but to forget can be even more divine.